Are You Looking to Hire a Manager or a Leader
The hiring process is very daunting, especially in an era of online information and job search websites. Someone who seems great on paper may just not fit in with your company philosophy. And the question really is, "What kind of manager do you really want?"
In the past, you've probably looked for a manager who could take control of the day to day operations and make sure your company was properly staffed. These kinds of executives may have been great for your bottom line, but were they good for morale?
The traditional management role might still work for some companies. But those companies who want to expand their business, hire the best people and keep them, and stay relevant in this changing environment are looking for much more.
What most companies really need is a leader on their management team. Yes, this leader will take on the day to day tasks necessary to keep the company running smoothly...BUT they also will energize those around them to live up to their potential. Leaders create an environment that employees want to work and to share their enthusiasm with customers and friends.
Think of it this way, have you ever walked into a business and the employees seemed bored or unhappy, the displays were bland and uninteresting, and you just wanted to get the heck out of there? The store might be busy and making a profit, but how much work was the manager really doing? For all you know, they could be spending their days hiring new employees, because the ones they hired didn't want to stay in that environment. The manager could be micro managing every little detail of the operation to the point that no employee feels safe in their role or empowered to make a meaningful contribution. Is this really what you want your manager to be doing?
An executive or manager who is also a good leader can boost the morale of employees, making them want to come to work because they enjoy their job and feel appreciated. A good leader can give team members the go ahead to liven up the space, make it warm and friendly and have an ownership in their work space. A good leader will help give customers the desire to stay and shop and want to say nice things on social media. Wouldn't this sort of management style help to drive your sales higher and increase your customer retention?
More than ever, successful businesses are people businesses, not just selling services or products. The people who manage a business set the stage for the customer service experience.
So, if you're looking for someone who can lead your business and bring success to your dealership, try using Autopeople to recruit great leaders, not just good managers. Visit their website www.autopeople.com or call 1-800-659-9501 or email them at firstname.lastname@example.org to get started.