December is usually the time that we reflect back on the year. At the same time we are focused on a strong December finish.
As the dealer, you are always searching for ways to improve your business. This is always a good time of the year to start doing so.
It should be relatively easy to take a financial inspection of your business. Working with your Controller should allow you to analyze your dealership's financial and operational strengths and weaknesses. Departmental Net seems to be the driving force in measuring a Manager's success and rightfully so.
Holding a Manager accountable for the items they control is critical. The inverse is that it is unfair to hold them accountable for the items they cannot control. Examples could be high rent factors, expenses unrelated to their departments operation or inaccurate overhead allocations.
Once you have reconciled the two, it will allow you to objectively evaluate each department head. Key indicators such as gross profit margins, people expenses, advertising budgets and other Manager discretionary spending should be a consideration on whether you retain a manger or part ways.
Even though I have had years of experience in evaluating people, I am not sitting in your seat. So passing judgment on whether you have the right managers or not is not my business.
What is my business is finding the right managers once you make the decision to make a change.
Should that occur after you conduct your year end review consider hiring Autopeople to find excellent managers for your business.
Call David Adragna at Autopeople, 1-800-659-9501, to get the process started.
Have a successful December!